Terms & Conditions

General Considerations and Scope

Tatvik Biosystems Pvt Ltd. (herein referred as Tatvik), 202, Mansarovar Building, 90, Nehru Place, New Delhi, Delhi 110019 identity management solutions include trusted biometric identity management hardware and software that deliver the highest quality and performance for multiple applications. Our solutions support the financial, retail, commercial, government, law enforcement and military markets. These terms and conditions find application in all contracts which members enter into via https://www.tatvikbiosystems.com/ as well as all general business relationships between Tatvik and its customers. Tatvik does not accept any other terms and conditions unless explicitly stated otherwise. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

Prices and Shipping Fees

For orders on tatvikbiosystems.comthe prices which are listed at the time of your order on the product page apply. These prices are exclusive of taxes and the final price (inclusive of taxes) are shown in the shopping cart page.

For any recharge related queries, contact the “Tatvik” customer support via info@tatvikbiosystems.com or via our contact form at https://www.tatvikbiosystems.com/contact-us.aspx.


“Tatvik” provides the payment methods credit card, debit card net bankingpayment and payment wallets in advance. “Tatvik” reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.

“Tatvik” accepts various credit cards, e.g. Visa,American Express, Mastercard. “Tatvik” will charge the invoice to your credit card immediately after receipt and dispatch of the order.


Delivery will only be given digitally to mobile/ email address provided by youduring normal working hours.

• In cases of force majeure, deliveryduration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy or resource scarcity, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which “Tatvik” cannot be held responsible. Starting and ending point of such shipping impediments will be communicated immediately by “Radium Box”.

• For refund policies, please check our section on Refund.

Service and Complaints

The satisfaction of our members is close to our hearts. Therefore we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department: Email: info@tatvikbiosystems.com

Data Security

As part of your order on tatvikbiosystems.comyou will be asked to provide personal data. This is data which is required by “Tatvik” to process the contracts
concluded on tatvikbiosystems.com. All personal data is confidential and will be treated by “Tatvik” in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions “Tatvik” uses the latest encryption techniques through our payment gateways.

further information on data security, refer the privacy policy by “Tatvik”.

Final Provision

Should any provision of this agreement be legally void, this does not invalidate the whole contract. Instead, the invalid provision shall be replaced with an effective provision with the same economic purpose. The same applies to possible gaps in this contract.

“Tatvik” reserves the right to amend these terms and conditions for future business.